Privacy policy

At Pokemopika, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • Order history

  • Customer support communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on our website

  • Referring website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Personalize your shopping experience

  • Send promotional emails (only if you have opted in)

  • Comply with legal obligations

3. Payment Information

All payments are processed through secure third-party payment providers.

Pokemopika does not store your complete credit or debit card information on our servers.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Improve website performance

  • Analyze visitor behavior

  • Enhance security

  • Provide a better user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Fraud prevention services

  • Legal authorities when required by law

These service providers are permitted to use your information only as necessary to perform services on our behalf.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business records

  • Meet legal, tax, and accounting requirements

  • Resolve disputes

  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing

  • Request a copy of your data (data portability)

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our website is not directed to children under the age of 13 (or the minimum age required by applicable law).

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. International Data Transfers

If you access our website from outside the country where our business or service providers operate, your information may be transferred to and processed in countries with different data protection laws.

Where required by applicable law, we implement appropriate safeguards for such transfers.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Pokemopika

Email: contact@pokemopika.shop

Phone: +1 (479) 345-1674

Business Address:
Gotzkowskystrasse 35
56479 Stein-Neukirch